OfficeJet 250 not printing black

[Terrane]

Hello,

My OfficeJet 250 Mobile series is not printing black. I replaced it with a new cartridge and still will not print in black. The only thing that will print in black is the Printer Status report. Even the print test page will not print any black. I did a factory reset and still same problem. 

[VictorS]

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VictorS
Moderador do Fórum dos usuários HP