Tinteiro de serviço HP Office Jet 7720 Preto em falta

[VCaetano]

During the installation of the HP Office Jet 7720 Wide format, I realized that there wasn´t any black ink service cartridge in the box, so I placed a normal black ink cartridge (and used the color service cartridges) but while making initial configurations and printing head setup, show up a message saying only service cartridge can be used during initial setup.

So although having several normal black ink cartridge, I can´t use the printer ..... this only might be a joke !!!!!

How can I overpass this situation or find a black service ink cartridge ??????

[TechUser]

Hi VCaetano,

Question in English, please visit the English HP Support Community : http://h30434.www3.hp.com/

Or you can create your post in Portuguese. 

Thank you!