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servidor proliant dl380 G5

Boa dia,

 

Estou com dificuldades com um servidor "servidor proliant dl380 g5" que está sempre desligando, já verificamos os componentes e estão aparentimentes ok, portanto quando desliga ele acende a luz do PPM 2, mas já trocamos o mesmo e o problema continua .. deixamos apenas 1 PPM e mesmo assim continua desligando.

 

Estou publicando aqui o diacnostico do servidor, se alguem poder me ajudar eu agradeço muito!

 

OBS: As vezes o servidor fica mais de 1 mês sem desligar, porém tem dias que desliga várias vezes.

 

Desde já agradeço!

 

 

 

Array Diagnostic Utility Version 7.85.16.0
Array Diagnostic Utility Inspection Report Version 7.85.16.0

Date/Time: Wednesday, May 27, 2015 8:35:05AM
Computer Model: HP Server


SLOT SUMMARY:
Slot Num Slot Type Array Controllers and Host Adapters Detected
-------- --------- --------------------------------------------
SLOT 1 PCI-E Smart Array P400 Controller

SLOT 1 Smart Array P400 Controller ERROR REPORT:

No problems detected

SUBSYSTEM INFORMATION:

Chassis Serial Num: BRC809N0DP
This Controller
Array Serial Number: P61620G9SVL0SG
Cache Serial Number: PA82C0H9SV67QM
Other Controller
Array Serial Number: Not Available
Cache Serial Number: Not Available

CONTROLLER IDENTIFICATION:
Configured Logical Drives: 1
Configuration Signature: 0xa01a2cd9
Controller Firmware Rev: 4.12
Controller ROM Revision: 4.12
Controller Hardware Rev: 0x03
Boot Block Version: 0.02
Board ID: 0x3234103c
Cable or Config Error: 0x00 (No)
Invalid Host RAM Address: No
CPU Revision: 0x93
CPU to PCI ASIC Rev: 0x00
Cache Controller ASIC Rev: 0x00
PCI to Host ASIC Rev: 0x00
Marketing Revision: 0x44
Expand Disable Code: 0x01
Protocol Chip Count: 1
Enclosure Count: 3
Max SCSI IDs per Bus: 0
Big Drive Map: 0x0080 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Big Ext Drive Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Big Non-Disk Drive Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x1000
Fibre Chip Count: 0
Recovery ROM Inactive
Image Revision: 4.12
Recovery ROM Active Image
Flags Status: 0x01
Battery PIC Rev: 0xff
NCQ: Supported

LOGICAL DRIVE IDENTIFICATION:

Logical Drive 1:
Sector Size: 512
Sectors Available: 143305920
Fault Tolerance Mode: None
Logical Param Table: cyl=17562 heads=255 sec/track=32 xlate sig=0x0
BIOS Disabled: No
Logical Drive Ident: 0x 0
Logical Drive Label: A01A2CD9P61620G9SVL0SG88E5

LOGICAL DRIVE CONFIGURATION:

Logical Drive 1:
Configuration Signature: 0xa01a2cd9
Mapping Scheme: Multiple Block
Physical Drives: 1 (number not valid after drive movement)
This Logical Drive: 1 (excluding spare drives)
Fault Tolerance Mode: None
Logical Param Table: cyl=17562 heads=255 sec/track=32 xlate sig=0x0
Distribution Factor: 256
Operating System: 64768
Controller Order: 0
Additional Information: 0
Offset to Data: 0
Int 13h Support Enabled: Yes
Sectors on Volume: 143305920
Sectors per Drive: 143305920
Big Drive Assignment Map: 0x0080 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Big Spare Assignment Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Array Accelerator is enabled for this logical drive.

LOGICAL DRIVE STATUS:

Logical Drive 1:
Drive Status: OK
Blocks to Rebuild: 0
Blocks Re-mapped:
Spare Status Flags: 0x00
Spare to Replaced Map: See Big Spare to Replace Map:
Media Was Exchanged: No
Cache Failure: No
Expand Failure: 0x00
Unit Flags: 0x00
Big Remap Count: All Counts Zero
Big Drive Failure Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Big Replacement Drive Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Big Active Spare Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Big Spare to Replace Map: No spares have replaced any drives
Big Spare Marked OK Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000

MONITOR AND PERFORMANCE DATA:

Port 2I, Box 1, Bay 1
Factory: Serial #, Firmware Rev, and Mfg/Model #:
42 56 30 35 50 38 34 30 31 33 4d 36 30 38 31 34 BV05P84013M60814
00 00 00 00 48 50 44 33 00 00 00 00 48 50 20 20 ....HPD3....HP
20 20 20 20 44 48 30 37 32 42 41 41 4b 4e 20 20 DH072BAAKN
20 20 20 20 00 00 00 00 00 00 00 00 00 00 00 00 ............
00 00 00 00 ....
Since Power: Serial #, Firmware Rev, and Mfg/Model #:
42 56 30 35 50 38 34 30 31 33 4d 36 30 38 31 34 BV05P84013M60814
00 00 00 00 48 50 44 33 00 00 00 00 48 50 20 20 ....HPD3....HP
20 20 20 20 44 48 30 37 32 42 41 41 4b 4e 20 20 DH072BAAKN
20 20 20 20 00 00 00 00 00 00 00 00 00 00 00 00 ............
00 00 00 00 ....
Serial Number Control: 0x0054
Firmware Revision Control: 0x0248
Mfg/Model Number Control: 0x0268

Factory Since Power Threshold Control
Serv. Time 0034265c 0000000f 00000000 2104
Read Blks 00000005cac5f7b4 00000000001c53c1 0108
Hrd Read 00000000 00000000 00000000 2104
Rtry Read 00000000 00000000 00000000 2104
ECC Read 0000000000000000 0000000000000000 0000000000000000 2108
Write Blks 00000010e5cd278f 0000000000324436 0108
Hrd Write 00000000 00000000 00000000 2104
Rtry Write 00000000 00000000 00000000 2104
Seeks 0000000000000000 0000000000000000 0808
Seek Errs 0000000000000000 0000000000000000 0000000000000000 0808
Spin Cyls 00000000 00000000 00000000 2104
Spin Time 0000 0000 0000 2202
Test 1 0000 0000 0000 0802
Test 2 0000 0000 0000 0802
Test 3 0000 0000 0000 0802
Test 4 0000 0000 0000 0802
Spare Blks ffffffff ffffffff 0a04
Re-mapped 00000000 00000000 00000000 2504
DRQ Tmots 0000 0000 0000 0802
Timeouts 0000 0000 0000 2102
Rebuilds 0000 0000 0000 2102
Spn Retrs ffff ffff 0000 2902
Fl Rd Recv 0000 0000 0000 2102
Fl Wt Recv 0000 0000 0000 2102
Format Err 0000 0000 0000 2102
POST Err 0000 0000 0000 0802
Drv Nt Ry 00000000 00000000 00000000 2104
Reallc Abt 00000000 00000000 00000000 0804
IRQ Gltchs 00000000 00000000 00000000 0804
Bus Flts 00000006 00000000 00000000 2104
Hot Plgs 00000000 00000000 00000000 2104
Tk Rwt Err ffff ffff 0000 2902
Rmp Wt Err 0000 0000 0000 2102
Bg Fw Rev 0000000000000000 0000000000000000 0848
Med Flrs 0000 0000 0000 2102
Hrdw Errs 0000 0000 0000 2102
Abt Cmd Fl 0000 0000 0000 2102
Spn Up Fl 0000 0000 0000 2102
Bd Tgt Cnt 0000 0000 0000 2102
Pred Fails 00000000 00000000 00000000 2104

DRIVE ERROR LOG:
Error Log Header:
Parameter Length = 0x14
Entry Size = 0x0040
Current Entry = 0x38
Total Errors Logged = 0x00000278
Error Log Data:

SCSI CAM Sense Sense
Stat Stat Key Code Qual Block(Vl) Time Op Info
---- ---- ----- ----- ---- --------- ---- -- ----
02 04 06 29 02 00000000(0) 0032d75b 00 0000
02 04 06 29 02 00000000(0) 0032d81e 00 0000
02 04 06 29 02 00000000(0) 0032d92b 00 0000
02 04 06 29 02 00000000(0) 0032d9b4 00 0000
02 04 06 29 02 00000000(0) 0032e04b 00 0000
02 04 06 29 02 00000000(0) 0032e0cb 00 0000
02 04 06 29 02 00000000(0) 0032e61c 00 0000
02 04 06 29 02 00000000(0) 0032e66a 00 0000
02 04 06 29 02 00000000(0) 0032ea96 00 0000
02 04 06 29 02 00000000(0) 0032eb83 00 0000
02 04 06 29 02 00000000(0) 0032ec01 00 0000
02 04 06 29 02 00000000(0) 00330bc8 00 0000
02 04 06 29 02 00000000(0) 0033174e 00 0000
02 04 06 29 02 00000000(0) 00331abd 00 0000
02 04 06 29 02 00000000(0) 00331b4a 00 0000
02 04 06 29 02 00000000(0) 00335ca3 00 0000
02 04 06 29 02 00000000(0) 003363fa 00 0000
02 04 06 29 02 00000000(0) 003367b1 00 0000
02 04 06 29 02 00000000(0) 0033688f 00 0000
02 04 06 29 02 00000000(0) 0033690d 00 0000

SURFACE ANALYSIS STATUS:

Time remaining to start: 13 secs.
Surface analysis delay: 15 secs.

Enclosure 1:
Big
Drive ID Current Block
-------- -------------
00 0x00000000
01 0x00000000
02 0x00000000
03 0x00000000
04 0x00000000
05 0x00000000
06 0x00000000
07 0x00000000
08 0x00000000
09 0x00000000
10 0x00000000
11 0x00000000
12 0x00000000
13 0x00000000
14 0x00000000
15 0x00000000

Enclosure 2:
Big
Drive ID Current Block
-------- -------------
00 0x00000000
01 0x00000000
02 0x00000000
03 0x00000000
04 0x00000000
05 0x00000000
06 0x00000000
07 0x00000000
08 0x00000000
09 0x00000000
10 0x00000000
11 0x00000000
12 0x00000000
13 0x00000000
14 0x00000000
15 0x00000000

Enclosure 3:
Big
Drive ID Current Block
-------- -------------
00 0x00000000
01 0x00000000
02 0x00000000
03 0x00000000
04 0x00000000
05 0x00000000
06 0x00000000
07 0x00000000
08 0x00000000
09 0x00000000
10 0x00000000
11 0x00000000
12 0x00000000
13 0x00000000
14 0x00000000
15 0x00000000

Big Surface Surface
Logical Big Inconsistent Blocks Controller Analysis Analysis
Drive Status Block Reassigned Resets Passes Pass Time
------- ------ ------------ ---------- ---------- ---------- ----------
1 0x00 0x00000000 0 819 0 0
2 0x00 0x00000000 0 0 0 0
3 0x00 0x00000000 0 0 0 0
4 0x00 0x00000000 0 0 0 0
5 0x00 0x00000000 0 0 0 0
6 0x00 0x00000000 0 0 0 0
7 0x00 0x00000000 0 0 0 0
8 0x00 0x00000000 0 0 0 0
9 0x00 0x00000000 0 0 0 0
10 0x00 0x00000000 0 0 0 0
11 0x00 0x00000000 0 0 0 0
12 0x00 0x00000000 0 0 0 0
13 0x00 0x00000000 0 0 0 0
14 0x00 0x00000000 0 0 0 0
15 0x00 0x00000000 0 0 0 0
16 0x00 0x00000000 0 0 0 0
17 0x00 0x00000000 0 0 0 0
18 0x00 0x00000000 0 0 0 0
19 0x00 0x00000000 0 0 0 0
20 0x00 0x00000000 0 0 0 0
21 0x00 0x00000000 0 0 0 0
22 0x00 0x00000000 0 0 0 0
23 0x00 0x00000000 0 0 0 0
24 0x00 0x00000000 0 0 0 0
25 0x00 0x00000000 0 0 0 0
26 0x00 0x00000000 0 0 0 0
27 0x00 0x00000000 0 0 0 0
28 0x00 0x00000000 0 0 0 0
29 0x00 0x00000000 0 0 0 0
30 0x00 0x00000000 0 0 0 0
31 0x00 0x00000000 0 0 0 0
32 0x00 0x00000000 0 0 0 0

ACCELERATOR STATUS:
Logical Drive Disable Map: 0x00000000
Read Cache Size: 208 MBytes
Posted Write Size: 0 MBytes
Disable Flag: 0x00
Status: 0x00000001
Disable Code: 0x0000
Total Memory Size: 256 MBytes
Battery Count: 0
Battery Status: 0x0000
Parity Read Errors: 0000
Parity Write Errors: 0000
Error Log: N/A
Failed Batteries: 0x0000
Board Present: Yes
Accelerator Failure Map: 0x00000000
Max Error Log Entries: 12
NVRAM Load Status: 0x00
Memory Size Shift Factor: 0x0a
Non Battery Backed Memory: 208 MBytes
Memory State: 0x00

PHYSICAL DRIVE IDENTIFICATION:

Port 2I, Box 1, Bay 1
Vendor Id: HP
Product Id: DH072BAAKN
Product Rev: HPD3
Vendor Specific: BV05P84013M6
Serial Number: BV05P84013M60814
SCSI Inquiry Header: 00 00 05 12 5b 00 10 02
Device Supports: Tagged Command Queueing
Drive Type: 0x02 SAS
Block Size: 512 bytes/sector
Total Blocks: 143374738 sectors/disk
Reserved Blocks: 65536 reserved sectors/disk
SCSI Inquiry Bits: 0x02
Stamped for M&P: yes
Last Failure Reason: 0x00 (Drive has not failed)
Phys Drive Flags: 0x01 0x25 0xa0 0x00
Drive present and operational
NCQ is not supported on this drive
NCQ is disabled on this drive
S.M.A.R.T. Supported
S.M.A.R.T. Enabled
Configured as part of Logical Drive
Drive write cache is currently disabled
Drive write cache setting is changeable and safe
Physical Connector: 2I (controller connector attached to drive)
Physical Box on Bus: 1 (number of the physical enclosure in which drive resides)

Physical Bay in Box: 1 (number of the physical drive bay in the enclosure)

CONTROLLER PARAMETERS:

LED Control: 0x00
Command List Verification: On
Backed-out Write drives: 0
Stripes for Parity: 0
Distribution Mode: 0x00
Maximum Driver Requests: 0xffff
Elevator Trend Count: 0x0032
Disable Elevator: 0x00
Force Scan Complete: 0x00
Synch/Asynch Mode: Auto Detect
Force Narrow: No
Rebuild Priority: 64
Expand Priority: 64
SDB ASIC Fix: 0x00
PDIP Burst Disable: 0x00
Software Name:
Hardware Name:

Enclosure 1 PARAMETERS:
Inquiry Data Valid: No
Hot Plug Counts:
All counts are zero
Fan Alert Count: 0x0000
Alarm Status: 0x00 (No Alarms)
Temperature Status: 0x00
Valid Alarm Bits: 0x00
Alarm Count: 0000
Specific Counts: 00000 00000 00000 00000 00000 00000 00000 00000
Connection Info: 0x0002
SCSI Device Rev: 0x03
Fan Status: 0x0000
More Inquiry Data:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
SCSI Device Type: 0x3230103c (unknown)
Interrupt Count: 00000000
Ultra Bus Faults: 0x00000000
SCSI Initiator ID: 0
SCSI Target ID: 0
Chassis Serial Number: Not Available
Physical Connector: 1I (controller connector attached to drive)
Big Inst Drive Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Big Bus Map: 0x000f 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
More Connection Info: 0x00 (Single-Ended SCSI bus enabled)
Extended Powersupply / Fan Information not available on this unit

Enclosure 2 PARAMETERS:
Inquiry Data Valid: No
Hot Plug Counts:
All counts are zero
Fan Alert Count: 0x0000
Alarm Status: 0x00 (No Alarms)
Temperature Status: 0x00
Valid Alarm Bits: 0x00
Alarm Count: 0000
Specific Counts: 00000 00000 00000 00000 00000 00000 00000 00000
Connection Info: 0x0002
SCSI Device Rev: 0x03
Fan Status: 0x0000
More Inquiry Data:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
SCSI Device Type: 0x3230103c (unknown)
Interrupt Count: 00000000
Ultra Bus Faults: 0x00000000
SCSI Initiator ID: 0
SCSI Target ID: 0
Chassis Serial Number: Not Available
Physical Connector: 2I (controller connector attached to drive)
Big Inst Drive Map: 0x0080 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Big Bus Map: 0x00f0 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
More Connection Info: 0x00 (Single-Ended SCSI bus enabled)
Extended Powersupply / Fan Information not available on this unit

Enclosure 3 PARAMETERS:
Inquiry Data Valid: No
Hot Plug Counts:
All counts are zero
Fan Alert Count: 0x0000
Alarm Status: 0x00 (No Alarms)
Temperature Status: 0x00
Valid Alarm Bits: 0x00
Alarm Count: 0000
Specific Counts: 00000 00000 00000 00000 00000 00000 00000 00000
Connection Info: 0x0000
SCSI Device Rev: 0x00
Fan Status: 0x0000
More Inquiry Data:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
SCSI Device Type: 0x00000000 (unknown)
Interrupt Count: 00000000
Ultra Bus Faults: 0x00000000
SCSI Initiator ID: 0
SCSI Target ID: 0
Chassis Serial Number: Not Available
Physical Connector: 0x0000 (controller connector attached to drive)
Big Inst Drive Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Big Bus Map: 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
More Connection Info: 0x00 (Single-Ended SCSI bus enabled)
Extended Powersupply / Fan Information not available on this unit

MASTER BOOT RECORD (LOGICAL DRIVE 1)

Logical Drive 1 (SCSI Port 1, Drive ID 7):
Master Boot Record hex dump:
33 c0 8e d0 bc 00 7c fb 50 07 50 1f fc be 1b 7c
bf 1b 06 50 57 b9 e5 01 f3 a4 cb bd be 07 b1 04
38 6e 00 7c 09 75 13 83 c5 10 e2 f4 cd 18 8b f5
83 c6 10 49 74 19 38 2c 74 f6 a0 b5 07 b4 07 8b
f0 ac 3c 00 74 fc bb 07 00 b4 0e cd 10 eb f2 88
4e 10 e8 46 00 73 2a fe 46 10 80 7e 04 0b 74 0b
80 7e 04 0c 74 05 a0 b6 07 75 d2 80 46 02 06 83
46 08 06 83 56 0a 00 e8 21 00 73 05 a0 b6 07 eb
bc 81 3e fe 7d 55 aa 74 0b 80 7e 10 00 74 c8 a0
b7 07 eb a9 8b fc 1e 57 8b f5 cb bf 05 00 8a 56
00 b4 08 cd 13 72 23 8a c1 24 3f 98 8a de 8a fc
43 f7 e3 8b d1 86 d6 b1 06 d2 ee 42 f7 e2 39 56
0a 77 23 72 05 39 46 08 73 1c b8 01 02 bb 00 7c
8b 4e 02 8b 56 00 cd 13 73 51 4f 74 4e 32 e4 8a
56 00 cd 13 eb e4 8a 56 00 60 bb aa 55 b4 41 cd
13 72 36 81 fb 55 aa 75 30 f6 c1 01 74 2b 61 60
6a 00 6a 00 ff 76 0a ff 76 08 6a 00 68 00 7c 6a
01 6a 10 b4 42 8b f4 cd 13 61 61 73 0e 4f 74 0b
32 e4 8a 56 00 cd 13 eb d6 61 f9 c3 54 61 62 65
6c 61 20 64 65 20 70 61 72 74 69 87 e4 65 73 20
69 6e 76 a0 6c 69 64 61 00 45 72 72 6f 20 61 6f
20 63 61 72 72 65 67 61 72 20 6f 20 73 69 73 74
65 6d 61 20 6f 70 65 72 61 63 69 6f 6e 61 6c 00
53 69 73 74 65 6d 61 20 6f 70 65 72 61 63 69 6f
6e 61 6c 20 61 75 73 65 6e 74 65 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 2c 49 70 15 b7 15 b7 00 00 80 01
01 00 07 fe e0 ff 20 00 00 00 e0 6c 8a 08 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 aa

PARTITION TABLES:

SCSI Port 1, Drive ID 7:
80 01 01 00 07 fe e0 ff 20 00 00 00 e0 6c 8a 08
(Start C/H/S 0000/001/01, End 1023/254/32)
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1 SOLUÇÃO ACEITA

Soluções aceitas
Professor Regente Professor Regente
Professor Regente
Mensagem 6 de 9
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Solucionado!

servidor proliant dl380 G5

eliasdourado

 

Como a controladora está muito desatualizada possivelmente todo o ambiente esta desatualizado.

Na bios tem algumas atualizações que são requerida que corrige alguns sintomas de reboot inesperado.

 

Para atulizar seu servidor basta efetuar o download do Firmware DVD 10.10

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=MTX_9ed665a89aba447d925937f38b#tab2

 

Depois de fazer o download, queime uma media CD, com a ISO, depois é só iniciar o servidor com esse CD e selecionar o modo interativo para selecionar os componentes para atualizar.

 

Atualize separadamente os componentes  controladora P400 e BIOS e ILO pois a versão não esta no Firmware DVD segue o link para atualização on line.

 

BIOS - http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1121413&swItemId=MTX_0417c63b6ed9434d8f57...

 

 

ILO - http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1121413&swItemId=MTX_8b77b28f516c4abab495...

 

Smart Array P400 -  http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1121413&swItemId=MTX_1a18b793015743c8b49b...

 

Lembrando que atualização da BIOS e Smart Array é necessario reiniciar o servidor.

 

 

Sou um funcionário da Hewlett-Packard Enterprise e voluntário aqui na Comunidade de Suporte HP.
Se esta resposta foi útil e resolveu ou esclareceu seu problema, por favor, marque o tópico como SOLUCIONADO e clique a estrela para oferecer um KUDO como agradecimento.

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8 RESPOSTAS 8
Estudante Top
Autor
Estudante Top
Mensagem 2 de 9
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Solucionado!

servidor proliant dl380 G5

0 Kudos
Professor Regente Professor Regente
Professor Regente
Mensagem 3 de 9
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Solucionado!

servidor proliant dl380 G5

eliasdourado 

Bom dia

 

Qual o sistema operacional esta instalado ?

 

Vou confirmar as informações de firmwares e ja retorno

Sou um funcionário da Hewlett-Packard Enterprise e voluntário aqui na Comunidade de Suporte HP.
Se esta resposta foi útil e resolveu ou esclareceu seu problema, por favor, marque o tópico como SOLUCIONADO e clique a estrela para oferecer um KUDO como agradecimento.
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Professor Regente Professor Regente
Professor Regente
Mensagem 4 de 9
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Solucionado!

servidor proliant dl380 G5

eliasdourado

 

Bom dia Vendo o firmware da controladora  P400 - Controller Firmware Rev: 4.12

Esta muito desatualizada a versão atual é = Version: 7.24 (B)(13 Dec 2012)

 

Informe a versão do SO para te informar o procedimento de atualização dos firmware e  drivers.

Sou um funcionário da Hewlett-Packard Enterprise e voluntário aqui na Comunidade de Suporte HP.
Se esta resposta foi útil e resolveu ou esclareceu seu problema, por favor, marque o tópico como SOLUCIONADO e clique a estrela para oferecer um KUDO como agradecimento.
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Mensagem 5 de 9
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Solucionado!

servidor proliant dl380 G5

Microsfot Windows Server 2003

Enterprise Editon

0 Kudos
Professor Regente Professor Regente
Professor Regente
Mensagem 6 de 9
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Solucionado!

servidor proliant dl380 G5

eliasdourado

 

Como a controladora está muito desatualizada possivelmente todo o ambiente esta desatualizado.

Na bios tem algumas atualizações que são requerida que corrige alguns sintomas de reboot inesperado.

 

Para atulizar seu servidor basta efetuar o download do Firmware DVD 10.10

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=MTX_9ed665a89aba447d925937f38b#tab2

 

Depois de fazer o download, queime uma media CD, com a ISO, depois é só iniciar o servidor com esse CD e selecionar o modo interativo para selecionar os componentes para atualizar.

 

Atualize separadamente os componentes  controladora P400 e BIOS e ILO pois a versão não esta no Firmware DVD segue o link para atualização on line.

 

BIOS - http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1121413&swItemId=MTX_0417c63b6ed9434d8f57...

 

 

ILO - http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1121413&swItemId=MTX_8b77b28f516c4abab495...

 

Smart Array P400 -  http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1121413&swItemId=MTX_1a18b793015743c8b49b...

 

Lembrando que atualização da BIOS e Smart Array é necessario reiniciar o servidor.

 

 

Sou um funcionário da Hewlett-Packard Enterprise e voluntário aqui na Comunidade de Suporte HP.
Se esta resposta foi útil e resolveu ou esclareceu seu problema, por favor, marque o tópico como SOLUCIONADO e clique a estrela para oferecer um KUDO como agradecimento.

Exibir solução no post original

Estudante Top
Autor
Estudante Top
Mensagem 7 de 9
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Solucionado!

servidor proliant dl380 G5

OK!

 

Irei realizar os procedimentos, provavelmente seja isso mesmo. pois em questão de componentes estão todos ok!

 

Darei um retorno!

 

Muito obrigado!

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Estudante Top
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Estudante Top
Mensagem 8 de 9
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Solucionado!

servidor proliant dl380 G5

Bom dia,

 

realizei as atualizações e normalizou por a mais de 3 meses, porém hoje o servidor voltou a reiniciar!

 

Estou enviado o Diacnóstico gerado pelo servidor, desde já agradeço e conto com a sua ajuda.

 

 

Link do txt diagnótico

 

https://mega.nz/#!GJoiXIxA!3j8XwWSTrEboscUTPpLU4_E66kAGJBmiug_6desNpUc

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Solucionado!

servidor proliant dl380 G5

Amigão provavelmente ja deve ter solucionado seu problema, mas tive o mesmo problema,  a solução fical foi a troca da placa mãe, antes disso trocaram os dois regulador de voltagem, a fonte , atualizaram a bios....não é uma coisa facil identificar esse problema.

Abraço.

 

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