HP Pavilion stops recognizing laptop speakers

[DL11]

I bought a Laptop and suddenly it stopped recognizing the laptop speakers.

I've returned the laptop and got a new one. The same model. Identical to the 1st one. 

Same problem. Makes me wonder that it's a problem with this model maybe.

The laptop is working just fine but when i lock it or don't use it for a while or even if i use bluetooth connected earphones sometimes is stops recognizing it's own speakers. Appears an X on top of the speakers signal (same if i put it on mute).

I go to the laptop drivers and there's one driver that has a problem signal. I restart the PC and everything's ok again. I just can't be restarting the laptop over and over again. Sometimes i deactivate and reactivate that same driver and everything's ok again. Other times one speaker starts making odd noises.

Again, when i restart the laptop everything is fine. I don't think is hardware because it's a different laptop with the same problem.

I really would love to get help on this because if the problem continues i might change to another model/brand.

Thanks in advance.

[VictorS]

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VictorS
Moderador do Fórum dos usuários HP