cancelar
Mostrando resultados para 
Pesquisar então 
Você quer dizer: 
Nota para problemas comuns em Desktops
Se você está com problemas em seu TECLADO OU MOUSE SEM FIO, confira o tópico: Solucionar problemas com teclado / mouse sem fio.
Estudante com Louvor
Estudante com Louvor
0 0 0 0
Mensagem 1 de 2
459Exibições
Reportar Mensagem

My computer freezes/reboot mainly during games but also by itself in standby

Hp Pavilion Desktop Gaming TG01-0006np
Microsoft Windows 10 (64-bit)

Greetings.

 

I bought my computer November last year if I'm correct and it started immediately crashing randomly during games. After many checkups I sent it back to the store but they didn't find anything wrong with the hardware so they did nothing. I continued my exploration until I found out the the Mcafee Software that came with the computer was causing those crashes.

Now, after all this months I reinstalled windows because it wasn't updating - I did the same, removed Mcafee software and kept everything to the basics. The problem is my computer keeps crashing again and again during games (and not only)  and I'm tired of seeking solutions. Can you help? Thanks.

1 RESPONDER 1
Administrador da HP
Administrador da HP
0 115 8 38
Mensagem 2 de 2
Reportar Mensagem

My computer freezes/reboot mainly during games but also by itself in standby

Welcome to the HP Forum in Portuguese!

If you prefer to post your question in English, please visit the English HP Support Forum: http://h30434.www3.hp.com/

Alternatively, feel free to post a revised message in Portuguese 😃

Thanks!



VictorS
Moderador do Fórum dos usuários HP

Eu trabalho para a HP.
0 Kudos
Nota para problemas comuns em Desktops
Se você está com problemas em seu TECLADO OU MOUSE SEM FIO, confira o tópico: Solucionar problemas com teclado / mouse sem fio.
† As opiniões expressas acima são de responsabilidade exclusiva de seus autores, e não da HP. Utilizar este site significa aceitar os termos de uso e as Regras de Participação