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- HP Community
- Archived Topics
- Notebooks Archive
- Missing driver
Create an account on the HP Community to personalize your profile and ask a question
10-11-2010 10:42 AM
Can i get the exact Model number of the notebook, its current OS and Hardware IDs of the unknown device?
It looks like something thing related to USB
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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10-11-2010 11:30 AM
That looks like Fingerprint Reader...you can download it from here.... http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
10-11-2010 11:41 AM
You are always welcome!
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
07-23-2012 04:45 AM
Hi,
I have the same problem with the message saying
"Unknown device
Port_#0002.Hub_#0003"
Driver version: 6.1.7601.17514
And the integrated webcame doesn't work, so I thought it would be that the driver for the webcame is missing.
Can you help???