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HP Recommended

I have been a loyal customer of HP for man years and i have been having problem with my graphics card for quite some time now. The fan on the card which is a NVIDIA GeForce 9500GS keeps either buzzing or stop working all together. I have brought the computer to the store which i bought it from and they have run a complete check of my system and have made sure there has been no other problem with my computer other than the graphics card being faulty. so far the store (futureshop) has replaced it 3 times, each time i get a new one it only lasts about 3 months or so, and once my computer did not even make it out of the store without it happening approximately 5 minutes after insulation. Once again the NVIDIA GeForce 9500GS fan has broke and i contacted the store and said for me to either get a new 9500GS or to contact HP directly and ask if it is possible to acquire a upgrade since its the part that is faulty, not my use of it .

Is there anyhitng that can be done about my problem?

thank you,

1 REPLY 1
HP Recommended

05/20/11 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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